We’re an online styling service that delivers a truly personalised shopping experience. We're membership-fee and subscription free, and you're in control of when you place an order.

How does it work?

1. Fill out your style profile - It helps us understand you and what you’re looking for. It takes about 5-10 minutes to complete.
2. Pick the date you’d like to receive your delivery - While we can't always guarantee your Fix will be delivered on an exact date, we’ll do our best to get it to you within a few days of the date you’ve requested. When we begin to select your items, you’ll pay a £10 styling charge, that will be deducted from the cost of anything you purchase from your Fix.
3. Preview the items that have been chosen for you - Once your 10 item shortlist is ready to review, you have 30 hours to select up to 5 items that you’d like to try and give feedback to your stylist. If you choose less than 5 items, we'll select new pieces to include in your Fix.
4. Try everything on from the comfort of home - We encourage you to try on everything in the box – you never know what you might like.
5. Buy what you love and tell us what you think - You‘ll have up to seven days to checkout for your Fix and send back any returns. You’ll only be charged for the items you choose to keep and the £10 styling charge will be deducted from your purchases. If you buy everything, you’ll save 20% on the entire box. You can learn more about our pricing here.
6. Send back any returns - Use the prepaid label provided in your Fix when dropping off your returns.
7. Book your next Fix - If you’ve set up regular deliveries, we'll automatically book a date for your next Fix. You can always choose a different date or pause your regularly scheduled deliveries. Otherwise, choose the next date that suits you best for your next order. 

Learn more about how Stitch Fix works here.

How is Stitch Fix different from shopping online, or in a shop?

The Stitch Fix experience is not merely curated, it’s personalised to your taste, budget and lifestyle. You try everything on in your own home before you decide what you’d like to purchase.

Stitch Fix makes shopping not just convenient, but effortless, saving you a trip to the shops by shipping items directly to you. Many of our clients enjoy the ease and convenience of automatically scheduled deliveries that arrive at a frequency of their choosing.