We accept the following payment methods:
- All debit cards.
- All major credit cards that are connected to a UK postal address.
- Stitch Fix credit from referrals or special promotions.
We don’t accept cash, cheques, AMEX via Apple Pay, gift cards or prepaid credit cards. All payment information is stored with Braintree, a trusted third-party payment processor.
Where can I review purchases and refunds?
On your Orders page you’ll see a complete record of your charges, discounts, and refunds, as well as how the styling charge was applied if paid upfront.
Click 'View details' to review your original receipt, as well as any additional transactions.
Does Stitch Fix collect VAT?
Yes, all our listed prices are VAT-inclusive.
What if payment fails?
If your payment fails, we’ll make several attempts to reprocess your payment method. If your account displays a failed payment notification, please update your payment method. If the payment fails again so we can settle your balance.