Returning an item
- You can return unworn pieces to obtain a full refund within 30 days of the date you checked out. Just contact us for the next steps.
- Please make sure any returned items are in their original condition with all original packaging and labels. This includes any branded bags for footwear and boxes for jewellery.
- We’ll refund you via your original payment method. This does not affect your statutory 14-day cancellation rights.
If you want to return an item due to a quality issue, please see our damages guidelines.