What is Fix Preview?
Fix previews are a great way of connecting you with your stylist, and engaging in the styles that you’ll receive in your Fix. Your stylist will provide you with a shortlist of 10 items of which you can choose 5 to be added to your Fix.
You will have 30 hours from the time of your ‘It’s time to review your Fix’ email to sign in and preview items. Just let your stylist know if you want to try any of these pieces by selecting them on the preview page. If you don't pick all 5, not to worry, your stylist will choose some new pieces for your Fix and post them to you.
I missed my preview window, how do I view it?
If you’ve missed your Fix preview, your stylist will move forward with selecting 5 pieces personalised to your taste, fit and budget to ensure that you receive your Fix as close to your requested date as possible.
I want to choose more than 5 items from my Fix Preview!
At the moment, 5 items is the limit for each Fix. Just make sure to let your stylist know which items you're liking so we can keep that in mind for future picks. You can write a request for pieces you loved so your stylist can fulfil this where possible.
I’d rather receive a surprise. What can I do?
If you’d rather trust your stylist’s expertise, you can just ignore the preview and let your stylist send you a 100% surprise Fix.